Support

We're here to help

Questions about your account, a subscription, or anything that felt off. A person reads every message.

Email us: support@aureniagroup.com

We read every message and reply as quickly as we can, typically within a few days.

Frequently asked

How do I cancel or change my subscription?

Garden and Harvest subscriptions bill through the Apple App Store or Google Play, not through Holy Tea directly. Manage, pause, or cancel anytime in your device's subscription settings (iOS: Settings → your name → Subscriptions. Android: Play Store → Payments & subscriptions). Cancelling stops future renewals; you keep access until the current period ends.

How do I delete my account or my data?

In the app: Profile → Privacy & Data → Delete My Account. This immediately and permanently deletes your profile, your Circle, every conversation, and everything your guides remember. It can't be undone. See Delete your data for the full process and a web fallback.

Are the guides real people?

No. Mercy, Eli, Ruthie, Amara, Joon, and Sol are AI, not pastors, counselors, therapists, or medical professionals, and they never replace them. Read the full AI Disclosure.

Is Holy Tea affiliated with a church or denomination?

No. Holy Tea is non-denominational. Your guides won't take sides in doctrinal debates and will point you to your own community for tradition-specific questions.

What if I'm going through a crisis?

Please reach for real help first. In the US, call or text 988. Wherever you are, find someone you trust and be with them in person. Messages that touch crisis topics are met with real-help resources inside the app.

Which Bible translations does Holy Tea use?

Scripture is always quoted word-for-word, never AI-generated. The default is the World English Bible, with the King James Version available in Classic mode, plus native-language public-domain translations (Reina-Valera 1909, Almeida, Segond 1910, Lutherbibel 1912, Diodati) depending on your locale.

What languages is Holy Tea available in?

English, Español, Português, Français, Deutsch, Italiano, 日本語, and 한국어.

I found a bug, or something felt off.

Tell us. A person reads every message at support@aureniagroup.com.